1. We only ship to confirmed order addresses . Your order address MUST MATCH your Shipping address.
Especially zip code.
2. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.
Transit times may vary, particularly during the holiday season.
3. If you have not received your shipment within 60 days from payment, please contact us.
We will track the shipment and get back to you as soon as possible with a reply.
1. 12 MONTHS Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt).
2. Defective items MUST BE reported within the warranty period . You must tell us what the defect is and give us your order number.
We will send you a new replacement or refund the money if the defect is true.
1. If you don't receive the items in 60days, you will receive full refund.
2. If you receive a broken items, send us a photo, you will receive full refund.
3. If the remote control cannot work for your device, send us a photo, you will receive full refund.
4. If the the product(s) is (are) not as advertised, send us a photo, you will receive full refund.
5. If you find any problems, please contact us in 7days after you receive the items.
We will instruct you how to receive the refund or get a new replacement.
1. We maintain high standards of excellence and strive for 100% customer satisfaction!
2. We would like you contact us immediately BEFORE you give us neutral or negative feedback,
so that we can satisfactorily address your concerns
3. Feedback is very important for us. Please try to give us 5 stars if you are satisfied with our product.